Support
Questions, answered
From eligibility to fleet logistics, explore the operational details that keep your TL Ghana experience seamless.
24/7
Concierge chat
15 min
Avg. response
40+
Fleet questions covered
50+
Cities served
Kumasi help desk
Walk-ins welcome at Airport Roundabout for trip planning and urgent support.
Snapshot
Key answers
These quick highlights cover the top questions travelers raise before booking with TL Ghana.
Bookings
Reserve via concierge, web form, or corporate portal with upfront clarity.
Payments
Multiple settlement options for individual and corporate travelers.
Fleet & Safety
Every vehicle is tracked, serviced, and chauffeur-ready.
Full FAQ
Everything you need to know
Browse the categories below for detailed answers on eligibility, payments, fleet logistics, and safety support.
Reservations & Eligibility
Understand who can book and how to secure your trip.
Payments & Deposits
How we process charges and refundable locks.
Fleet Operations
Vehicle standards, tracking, and extensions.
Support & Safety
Emergency help, insurance, and dispute resolution.
Concierge support
Need a specific answer?
Our concierge and operations teams are available around the clock for bookings, emergencies, and corporate support.
Concierge
+233 550 222 888
support@tlghana.com
Office
Airport Roundabout, Kumasi